Cancellation terms, winter 2021/22
Your booking with us can be cancelled free of charge, for any of the following reasons:
- Border closures prevent you from travelling to Austriah
- Our region is designated a top risk area by your home country
- If a compulsory home quarantine requirement of at least 3 days is imposed on you following a stay with us
Apart from the above, the following cancellations terms apply:
- Up to 14 days before your date of arrival you can cancel free of charge>
Thereafter the following cancellation fees are payable:
- Up to 7 days before your date of arrival 70% of the quoted total price
- In the event of non-arrival 100% of the quoted total price
- An early departure or a delayed arrival will be chargeable
- In the event of a cancellation within the period specified, EUR 50 will be retained as a booking fee
Please understand that cancellations can only be accepted in writing.
To avoid cancellation costs we recommend taking out a travel cancellation insurance policy.
Cancellation terms, summer 2022
Your booking with us can be cancelled free of charge up to 30 days before your date of arrival.
Thereafter the following cancellation fees are payable:
- Up to 7 days before your date of arrival 50% of the quoted total price
- Less than 7 days before your date of arrival 90% of the quoted total price
- In the event of non-arrival 100% of the quoted total price>
- An early departure or a delayed arrival will be chargeable
- In the event of a cancellation within the period specified, EUR 50 will be retained as a booking fee>
Please understand that cancellations can only be accepted in writing.
To avoid cancellation costs we recommend taking out a travel cancellation insurance policy.
Book your travel cancellation insurance policy online here:
NB: You can take advantage of this option even if you have already booked your holiday!