Your safety is the most important for us

at the Ursprungs Panorama Hotel

We are looking forward to welcoming you in Königsleiten!

We have done everything to ensure that you can feel safe and enjoy your stay.


Safe hospitality

General information for guests

 To allow you to enjoy your holiday as safely as possible, we are practising SAFE HOSPITALITY.
In the hotel and in the Panorama Restaurant FFP2 masks (free), self tests (1 day validity) and disinfectants will be provided. 

  • Guests need a negative COVID-19 test, a Vaccination Certificate or a confirmation of a previous COVID-19 desease
  • Max. 4 adults allowed (plus children)
  • Curfew from 10.00 pm until 5:00 am
  • 2 m distance between visitors
  • no consumption of food and drinks in close vicinity of the food distribution site
  • FFP2 masks are obligatory
  • It is possible to self-test in the hotel

Look forward to incomparable experiences in the mountains,  it is time for you to regain some energy and to stay healthy!

 

Cancellation terms, summer 2021

Your booking with us can be cancelled free of charge up to 30 days before your date of arrival.

Thereafter the following cancellation fees are payable:

  • Up to 7 days before your date of arrival 50% of the quoted total price
  • Less than 7 days before your date of arrival 90% of the quoted total price
  • In the event of non-arrival 100% of the quoted total price>
  • An early departure or a delayed arrival will be chargeable
  • In the event of a cancellation within the period specified, EUR 50 will be retained as a booking fee>

Please understand that cancellations can only be accepted in writing.

To avoid cancellation costs we recommend taking out a travel cancellation insurance policy.

Cancellation terms, winter 2021/22

Your booking with us can be cancelled free of charge, for any of the following reasons:

  • Border closures prevent you from travelling to Austriah
  • Our region is designated a top risk area by your home country
  • If a compulsory home quarantine requirement of at least 3 days is imposed on you following a stay with us

Apart from the above, the following cancellations terms apply:

  • Up to 14 days before your date of arrival you can cancel free of charge>

Thereafter the following cancellation fees are payable:

  • Up to 7 days before your date of arrival 70% of the quoted total price
  • In the event of non-arrival 100% of the quoted total price
  • An early departure or a delayed arrival will be chargeable
  • In the event of a cancellation within the period specified, EUR 50 will be retained as a booking fee

Please understand that cancellations can only be accepted in writing.

To avoid cancellation costs we recommend taking out a travel cancellation insurance policy.

Book your travel cancellation insurance policy online here:

NB: You can take advantage of this option even if you have already booked your holiday!