Your safety is the most important for us

at the Ursprungs Panorama Hotel

Dear Guests,

Jointly, we have experienced patchy times in the past one and a half years. Now we are finally given complete expression as human beings again and can regain our strength through adventures, warmth and well-being. Embark on a journey with us, where you will experience joy and a feeling of security.
Your Health has high priority and we promise you that we implement all measures of the public health authority carefully and observe high standards.

Winter 2021/22

The 2 G rule at the Ursprungs Panorama Hotel

The 2 G rule at the Ursprungs Panorama Hotel refers to 'Geimpft, Genesen' (Vaccinated, Recovered)
Antigen tests or PCR tests are not valid. Entry to Ursprungs Panorama Hotel only for vaccinated oder convalescents. Children up to 12 years old are exempt. 
Vaccinated: Vaccination (with a vaccine approved in the EU) is only considered as proof of a low epidemiological risk if immunisation is complete. The proof is issued from the day of the 2nd vaccination.
Convalescents: (up to 6 months after illness with appropriate confirmation or with proof of neutralising antibodies, which must not be older than 3 months). Please note that the 2 G rule also applies during your stay at the Ursprungs Panorama Hotel.


You have already booked your trip, but you are neither vaccinated nor recovered?
Travellers with an existing booking, that won't be able to abide by the 2G-rule, can cancel their booking at the Ursprungs Panorama Hotel free of charge until November 20th 2021.

The 2 G rule at the Ursprungs Panorama Restaurant

For guests at the Ursprungs Panorama Restaurant the 2 G rule applies: Guests have to show proof of vaccination or proof of recovery. Children up to 12 years old are exempt. 
Your reservation for dinner is obligatory.

The Kings Apres Ski Bar in winter 2021/2022

As responsible hosts we decided to keep the Kings Apres Ski Bar closed for this season, in order to ensure the safety of our guests consumedly.

Our program for your and our safety

These are measures for your and our safety, in order for you to enjoy our hospitality to the full extent. We are looking forward to your visit and we will indulge you as is usual for us – with mindfulness and responsibility for more well-being and health.

 


 

Cancellation terms, summer 2022

Your booking with us can be cancelled free of charge up to 30 days before your date of arrival.

Thereafter the following cancellation fees are payable:

  • Up to 7 days before your date of arrival 50% of the quoted total price
  • Less than 7 days before your date of arrival 90% of the quoted total price
  • In the event of non-arrival 100% of the quoted total price>
  • An early departure or a delayed arrival will be chargeable
  • In the event of a cancellation within the period specified, EUR 50 will be retained as a booking fee>

Please understand that cancellations can only be accepted in writing.

To avoid cancellation costs we recommend taking out a travel cancellation insurance policy.

Cancellation terms, winter 2021/22

Your booking with us can be cancelled free of charge, for any of the following reasons:

  • Border closures prevent you from travelling to Austriah
  • Our region is designated a top risk area by your home country
  • If a compulsory home quarantine requirement of at least 3 days is imposed on you following a stay with us

Apart from the above, the following cancellations terms apply:

  • Up to 14 days before your date of arrival you can cancel free of charge>

Thereafter the following cancellation fees are payable:

  • Up to 7 days before your date of arrival 70% of the quoted total price
  • In the event of non-arrival 100% of the quoted total price
  • An early departure or a delayed arrival will be chargeable
  • In the event of a cancellation within the period specified, EUR 50 will be retained as a booking fee

Please understand that cancellations can only be accepted in writing.

To avoid cancellation costs we recommend taking out a travel cancellation insurance policy.

Book your travel cancellation insurance policy online here:

NB: You can take advantage of this option even if you have already booked your holiday!